Privacy & Terms

Privacy Policy

Neputation respects the privacy and security of its users. Our goal is to provide you with positive user experience that delivers the information, insights, and intelligence that are most relevant and helpful in understanding the company’s reputation. In order to achieve this goal, we sometimes collect information during your visits to understand what differentiates you from each of our millions of other users. We are totally committed to your privacy, and following sections elaborate on the privacy practices for the entire Neputation site. Additional terms and conditions regarding the collection and use of your information are also provided to you before you register for our site. Here, you will learn what personally identifiable information of yours is collected, how and when we might use your information, how we protect your information, who has access to your information, and how you can correct any inaccuracies in the information.

What information is collected:

Neputation collects certain information from and about its users in three ways -- directly from the user, from our Web server logs, and with cookies.

User-Supplied Information: When you register at Neputation, we ask you for your name, email address, zip code, and some other personal information. The more accurate information you volunteer, the better we are able to customize your Neputation experience.

Server Log Information: When you visit an Internet Web site, you disclose certain information about yourself, such as your Internet Protocol (IP) address, the time of your visit, and the referring location (e.g., the Site or page that offered a link to a Neputation page). Neputation, like many other sites, records this basic information about visits to its site.

Cookies: In order to offer and provide a customized, personal service, Neputation uses cookies to store and help track your information as you travel throughout the site. For example, we may use cookies to help remind us who you are and to deliver content and services based upon your account information. In addition, third party advertising networks may issue cookies when serving advertisements.

Cookies are simply pieces of information that are sent to your browser from a Web server and stored on your computer's hard drive. The use of cookies is relatively standard and you will likely find them used on almost all major Web sites. Most browsers are initially set up to accept cookies. If you prefer, you can reset your browser either to notify you when you receive a cookie, or to refuse to accept cookies. You should understand that certain areas of many sites may not function properly if you set your browser to not accept cookies or if you reject a cookie.

You should remember that whenever you voluntarily disclose personal information online, such as in message boards, through e-mail, discussion groups, or in chat areas, your information can be collected and used by others. Although we try to protect your personal information, Neputaiton cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. You are also solely responsible for maintaining the secrecy of any passwords you set up and/or any account information.

How and When Information is Used:

We use information in different ways, depending on the type of information: User-supplied information: This information is used for purposes such as personalization and verification.

Web Server Logs: This information helps us identify which areas of our site are of interest to our visitors. Neputation also collects the Internet Protocol (IP) addresses of its visitors for the purposes of system administration and to report aggregate information to our advertisers.

Cookies: We use cookies to let you use our services more easily and to let us keep track of certain statistical information that helps us improve our site. Cookies allow us to save passwords and preferences for you so that you won't have to re-enter them the next time you visit.

Your Email Address: We use your email address to send you information about your Neputation account, such as your username and password, and confirmations of reviews that you have submitted to the site. From time to time, we may email you to let you know about new site features no more frequently than once per month but generally only a few times per year. Your email address is never sold or otherwise provided to a 3rd party.

Order or Invoice Number: When you submit a review of a company via N-Survey, we ask you to provide an order or invoice number for your transaction with that merchant as evidence that you did in fact engaged in a buyer-seller relationship with the company. Companies have the ability to login to Neputation to view order or invoice numbers submitted to our site by their customers. Therefore any order or invoice number that you submit to our website is visible to the merchant to whom your review pertains, but not to any other merchants or users of our website.

How We Protect Your Information:

The privacy and protection of your personal information is vitally important to us. Neputation does not make personal information available to any third parties without your permission. Any user statistics that we may provide to prospective advertisers or partners regarding your Neputation usage are provided in the aggregate only and do not include any personally identifiable information about any individual user. Your access to some services and content is password protected. We recommend that you do not divulge your password to anyone. Neputation will never ask you for your password in an unsolicited phone call or in an unsolicited email. You should not disclose your user name and password to others. In addition, if applicable, you should remember to sign out of your Neputation account or service at the end of each session. You may also wish to close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Accordingly, despite our efforts to protect your personal information, Neputation cannot ensure or warrant the security of any information you transmit to us, or to or from our online products or services. You transmit all such information to us at your own risk. However, once we receive your transmission, we make our best effort to ensure its security on our systems.

Who Has Access to the Information:

Except as described below, Neputation will not willfully disclose any individually identifiable information about its users to any third party without first receiving that user's permission. Neputation may disclose personal information when we believe in good faith that the law requires it or to protect the rights or property of Neputation. We will use our best efforts to contact you if Neputation is issued a subpoena or other legal process that requests your identity. When you are at the Neputation site and asked for personal information, you share that information with Neputation alone, unless the service may be offered in conjunction with another party. For example, we may partner with another company to offer cutting-edge innovation in the reputation intelligence space. In order to provide such co-branded services to you, it is necessary for us to share your personal information with the company offering the co-branded service. If you do not want your data to be shared, you can choose not to allow the transfer of data by not using that particular service. If you choose to share your data with a provider of a co-branded service, you should understand that those providers may have separate privacy and data collection practices. Neputation has no control over and accepts no liability for these independent practices. Each Neputation partner will be required to fully disclose the information regarding its privacy and/or use policies.

Third Party Advertising:

We may use Google and/or other third-party advertising companies to serve ads when you visit our Web site. These companies may use information about your visits to this and other Web sites in order to provide targeted advertisements on this site, other sites, and other interactive media about goods and services that may be of interest to you. If you would like to obtain an opt-out cookie from one or more of these third-party advertising companies, please click on their name. Having an opt-out cookie means that the information collected from your website visits will not be used to target ads to you.

How to Correct Inaccuracies:

If you use register with Neputation, we will send you a confirmation e-mail confirming your new account and/or service. The message will be sent to the address that you supplied us and will describe ways for you to change or delete the account information provided. Remember to keep the confirmation e-mail as it will also contain information that will help you in case you run into problems accessing our services. We welcome any questions or comments you have about Neputation, please direct them to our contact form.