Your Reputation is your Business and your Business is your Reputation

At Neputation, we take a DEEP approach (Discover, Evaluate, Enhance, and Protect) in offering a full life-cycle solution to proactively manage your reputation. Our innovative Business Intelligence (BI) solution provides meaningful insights to make strategic decisions that are critical in achieving your business objectives.

Higher Education Solution

The explosion of Web and Social Media is profoundly impacting the public image and reputation of educational institutions around the world. Students, faculty, alumni, staff members, administrators, and other education stakeholders are turning to social media to voice opinions, learn what others have to say, or engage in meaningful discussions. Your institution’s decision makers can no longer rely on traditional methods of measuring the stakeholder experience and satisfaction in light of the following challenges.

How do I,

  • Manage my institute’s reputation online and in a “socially networked” world?
  • Aggregate all the information from disparate sources and make sense out of it?
  • Understand the true voice of my stakeholders (e.g. students, faculty, alumni, staff, etc) and analyze the key factors (i.e. Who, What, When, Where, Why) driving their experience.

Neputation provides a total life-cycle management solution to manage your institution’s reputation. Neputation’s Higher Education solution includes the following capabilities:

  • Reputation Scorecard – Build your own reputation scorecard based on all major University/College/School/Department Rankings, Ratings, and Reviews from everywhere.
  • Multi-Level Hierarchy – Create a true organization hierarchy made up of various schools, colleges, department, centers of excellence, etc. to hone in on key stakeholder insights.
  • Value Driver Analytics - All stakeholder insights and reviews from major Web and Social Media sources are aggregated and synthesized into the core value drivers (i.e. important issue categories).

Neputation also provides an ability to define your own custom value drivers (i.e. opinion meters) by which you can further drill down into above drivers or any issue of your choice.

Solution Benefits

  • All your institution’s rankings, reviews, and ratings in one place for easy management and access
  • Immediate tracking of stakeholder comments and sentiment monitoring by core issues of importance with no setup or configuration
  • Proactive and timely response to Web and Social Media conversations and ability to identify the key influencers

Please Contact Us today to learn more about this solution.