Your Reputation is your Business and your Business is your Reputation

At Neputation, we take a DEEP approach (Discover, Evaluate, Enhance, and Protect) in offering a full life-cycle solution to proactively manage your reputation. Our innovative Business Intelligence (BI) solution provides meaningful insights to make strategic decisions that are critical in achieving your business objectives.

Corporations Solution

Discover the essence of your brand reputation from the Web, Social Media, and CRM data. We tap into the vast ocean of fragmented data sources across Social Media, Blogs, News, Forums, User Reviews, Business Rating Sites, CRM Systems, Surveys, and Traditional Media. We look beyond simply the “buzz and mentions” to extract relevant and meaningful insights by identifying and eliminating the SPAM.

Evaluate critical issues affecting your reputation with actionable intelligence. Our exclusive Value Driver Analytics (VDA) is performed on predefined, industry-specific Core Value Drivers as well as fully customizable Dynamic Value Drivers. VDA provides real-time trending and auto-sentiment of “Value Drivers” along with the key synthesis of actionable insights. These Value Drivers also generate reputation scorecards of useful metrics, KPIs, and our standardized reputation assessment (N-Score).

Enhance your reputation by leveraging insights at the corporate, brand, and product categories. Create organizational multi-level hierarchies and gain comprehensive understanding of your current products and social media footprint. Maintain a constant pulse on your competitive landscape, integrate your CRM, internal research, and call center data to validate the solicited feedback with the unsolicited.

Protect your reputation under crisis situations and proactively engage to mitigate the risk. Proactively mitigate threats to your reputation before they go viral. Address root issues concerning your business by receiving instantaneous notifications of crisis situations. Identify key influencers within your target markets and authentically engage at the right time to secure your market position.

Our software is enterprise-grade and we offer the solution on a Software as a Service (SaaS) basis to fit the needs of any business entity. Implementation is straightforward and the solution can be fully operational in minutes without any formal training. Additionally, we offer specialized Solutions for a number of industry verticals such as Marketing Agencies, Politics, Higher Education, Non-Profits, and more.

For additional information or to see any of our solutions in action, please Request a Demo.